Orders and payment

Prices are shown in Indian rupees and include applicable taxes unless stated otherwise. Payment is taken in full at checkout through Razorpay. An order is confirmed once payment succeeds.

Made-to-order pieces

Made-to-order pieces are produced after payment using the size or measurements you provide. Lead times are estimates. Please check your measurements carefully before ordering.

Custom payment links

For orders arranged over chat we may send you a private payment link. Links are single-use and expire after 7 days. Please do not share your link with others.

Shipping and delivery

Delivery times are estimates and may be affected by courier delays. See our shipping page for zones, rates and estimates.

Returns

Returns and exchanges follow our returns policy.

Intellectual property

All photographs, designs and text on this site belong to HEMM and may not be reproduced without permission.

Contact

Questions about these terms? Contact us.